• FAQ
• About Us

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  Street Address Tampa, Florida 33607 USA

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  See the Airlines section on the website
  
  
• How can check on the latest arriving/departing flight information?
  Visit the Flight Information section of the website.
  
  

• What are the ground transportation options available from the airport including rates, schedule and reservation information?
  Visit the Ground Transportation section of the website for information and links to limos, taxis and bus schedules.
  
  
• Which car rental companies are located at the airport?
  Avis, Budget, Dollar, Enterprise, Hertz and Thrifty are located on the airport and do not require shuttle bus service to vehicles.
  
  
• Where can I find the latest information on roadway construction around the Airport?
  For updated information visit MyTBI.com.
  
  

• What are the current rates for on-Airport parking facilities?
  

  Economy Parking
  $1.00 per 20 minutes to a daily maximum of $9.00.
  
  Short Term Parking
  under one hour free / 0 - 60 minutes free / 61 - 80 minutes $4.00 / Each additional 20 minutes $1.00 / to a maximum of $20.00 per 24 hour period
  
  Long Term Parking
  under one hour free / 0 - 60 minutes free / 61 - 80 minutes $4.00 / Each additional 20 minutes $1.00 / to a maximum of $15.00 per 24 hour period
  
  Valet Parking
  $2.00 per half hour/$5.00 minimum, to a maximum of $24.00 per day.

  
  
• What parking options are available at the Airport?
  On-Airport parking options are: Short Term, Long Term, Economy and Valet Parking. Visit the Parking section for a complete description of fees and services.
  
  
• Can I use the non-staffed automated credit card exit lanes (Self Service) at the Short and Long Term Parking to exit if my stay is under one hour and no charge?
  Yes: All exit lanes can be used for under one hour no charge exits.
  
  
• Where can I find information on availability, height restrictions and other general questions?
  Visit the Parking section of the website or call 813/870-8790 for AMPCO Parking Systems.
  
  
• How can I reclaim a vehicle that has been impounded?
  Vehicles are automatically impounded from parking facilities after 45 days. There is a sign posting this information at the entrance of each parking facility and on the back of parking tickets.
  
  Vehicles are considered left abandoned, and are impounded immediately, if they are located on airport property anywhere other than a parking facility.
  
  Once a vehicle has been impounded, notification letters are mailed out to the owner, lien holder, and insurance company, advising them that the vehicle has been towed. The vehicle may be claimed by coming in to the Tampa Airport police department and providing proof of ownership, along with towing and storage fees.
  
  

• What are the guidelines for checked and carry on luggage, including the current list of restricted items?
  For the current list of restricted items, guidelines for locking suitcases, instructions for traveling with medications, electronics and film, please visit the website of the Transportation Security Administration (TSA). For luggage questions regarding size and weight limits, please consult your airline.
  
  
• Will the screening equipment damage my film?
  All film should be packed into carry-on luggage; it will not be affected by the screening process at the airside. Undeveloped film will be damaged if it is packed into checked luggage.
  
  
• How long will it take to get through screening?
  Airside screening times vary depending on time of day, day of the week and proximity to a holiday. During peak periods it may take up to one hour to process from ticket counter to gate.
  
  
• How early should I arrive at the Airport for a departing flight?
  Due to security procedures, most airlines will not allow passengers to check in for a flight if there is less than 30 minutes to scheduled departure time. Arriving at least 90 minutes prior to scheduled departure allows for 60 minutes to proceed through screening and arrive at the gate 30 minutes before departure. Allow additional time for dining and shopping, if necessary.
  
  
• Can I bring electronic devices such as DVD player or laptop computer onboard the aircraft?
  Yes, portable electronic devices are allowed in carry on luggage, and will be thoroughly screened at the checkpoint. For a complete list of authorized devices, please visit the Transportation Security Administration (TSA) website.
  
  

• What choices are available for food and beverage at the airport along with hours of operation and location?
  The airport offers a wide variety of concessions both at Landside and the Airsides. For complete concessions information, visit the Shops and Restaurants section of the website.
  
  
• Is there food and beverage available at the airsides (past the screening checkpoint)?
  Yes, all Airside buildings include a newsstand and snack bar. Airsides A, C, E and F have extended food court options as well as a table-service restaurant.
  
  

• Does the Airport offer Wireless Internet (WiFi) access?
  Yes, Tampa International Airport offers FREE wireless internet access in the Landside Terminal and all airside buildings. For information and assistance for using the free wireless internet access, please consult a brochure located at the information kiosks or follow the attached link to download: WiFi Brochure
  
  

Getting Connected To The TPA Free WI-FI System
provided by Tampa International Airport

• Turn your laptop or PDA on and set your WI-FI card to its basic default settings.
• Check to ensure the data encryption setting is disabled
• The network authentication should be set to open.
• Verify your laptop is configured to automatically obtain an IP address and DNS. Check this through your TCP/IP settings.
• Set the network name (or SSID) to TPA or select it from the list of available wireless networks
• Open your internet browser and you should see the TPA splash page with the terms and conditions. Please read and accept to continue. Now you're ready to access the internet and your personal or business internet-based email services.

Disclaimers

TPA is not responsible for any hardware or software issues that may arise with individual computing devices based on the given troubleshooting tips mentioned. Each individual device contains various types of hardware and software that may need further configuration changes. Please contact your hardware or software vendor for further assistance if you are still experiencing connection problems.

TPA does not filter, scan, monitor or block any traffic through this free public WI-FI system unless deemed necessary in cases of abuse or malicious intent to disrupt the service. Users assume all risk and responsibility for using this system.

TPA's FREE PUBLIC WI-FI service is not intended to create a secure environment during public use. Because this is an open public network, we recommend patrons use personal antivirus, firewall and VPN (Virtual Private Network) software on their devices if security is a concern.

FAQ's On Connecting To The TPA WI-FI system

1. I have a flashing green indicator light on my wireless card, but i still cannot connect?
• TRY RE-SEATING YOUR WIRELESS CARD OR REBOOT YOUR DEVICE.
• Some network cards may require that you manually add the SSID (Service Set Identifier) code. Follow the directions included with your particular wireless device and enter TPA as the SSID code.
• Check to ensure your computer is using a valid IP address (some device configurations may be statically set to home or business use). If it is, you must change it to dynamically obtain an IP address and then refresh or reboot your device.


2. My system is Windows 98 and I cannot connect. What else can I try?
• From the desktop, click the Start button and select Run.
• Type winipcfg in the field and click OK.
• If the PPP adapter is listed, click on the down arrow at the end of the field and select your wireless network card.
• Once your wireless device appears in the field, click the release button and then the renew button.


3. My system is Windows 2000/XP and I cannot connect. What else can I try?
• Click the Start button and select Run. Type the word "command" in the field and click OK.
• At the DOS prompt type ipconfig /all and press Enter.
• At the DOS prompt type ipconfig /release and press Enter.
• At the DOS prompt type ipconfig /renew and press Enter.


4. My system is an Apple and has an Airport WI-FI card, but I cannot connect. What else can I try?
• Select the Airport card and then the Airport program from the apple menu.
• Click on the "Settings" triangle located at the bottom left hand side of the window. This will expand the window and allow you to view detailed Airport card options.
• Look at the choose network option in the bottom half of the window. If TPA appears in this window, skip the next step. Otherwise, select the "allow selection of closed networks".
• You will now see "other" in the choose network menu. Click on "other" and enter TPA with no password. Click ok.
• The TPA splash screen should automatically come up when you open your browser.


5. Should I disable my network (LAN) card when using my wireless card? (Yes, it is recommended to disable your network card when using your wireless card to avoid driver conflicts).
• Click start, settings, network connections, right click your Local Area Network (LAN) card and then disable it.


6. When working at my place of business, I connect to my corporate network using a Proxy Server. Can I leave these settings enabled to connect to TPA's WI-FI system? (No, the proxy server settings must be disabled to access the TPA WI-FI system). Please document any existing settings before changing them.
• In Control Panel, double-click Internet Options.
• Click on the Connections tab then the LAN settings button.
• Remove the checkmark from the box labeled "Use a proxy server" and click OK.


7. Why is my system trying to connect using a dial-up connection? (It should be disabled in order to use the TPA WI-FI System).
• Go to Start, Settings, Control Panel and double-click Internet Options.
• Click on the tab marked Connections.
• Under Dial-Up Settings, record which options are selected in case you need to re-enable the dial-up connection.
• Click on the radio button next to "Never dial a connection".

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